Services

Support and infrastructure from one team.

We support your employees in the office, at home, and around the world. Workstation, server, and network administration work together, with VPN and remote access connecting your team to the systems they need.

Client administration & desktop support

A dedicated administration team for your employees and their daily work.

We set up workstations, resolve incidents, administer access, and support rollouts. Our team follows issues through the workstation, network, and server to find the cause.

Direct end-user support and helpdesk
Workstation setup, replacement, and maintenance
Linux, Thunderbird, LibreOffice. Specialists in free and open-source software.
Windows, Outlook, and common office applications
User, device, and access administration
Rollouts, moves, and migrations
Hardware and licence selection and procurement

Networks & building infrastructure

Cabling, active components, and site connections, planned and installed together.

We splice fibre, install and terminate copper, test links, and operate switches, firewalls, routes, and radio connections. For larger installations, we coordinate electricians and specialist contractors.

Fibre, copper, termination, and testing
Switches, VLANs, routes, and subnets
Firewalls, internet hand-off points, and transfer networks
Tenant networks and bandwidth management
Site links and point-to-point radio
Inventories, plans, and technical documentation

Servers & clusters

We plan, build, and maintain platforms that fit your actual needs.

Our main focus is Proxmox, ZFS, and open server services. Windows Server, domains, and commercial applications are part of our daily work as well. Regular patches and upgrades are part of taking responsibility.

Proxmox clusters and virtualization
ZFS storage, mirrors, and replication
Linux and Windows Server
Samba domains, identities, and permissions
Mail, calendars, contacts, chat, and files
Migration, lifecycle planning, and documentation

Monitoring, backup & recovery

Keep track of your systems and plan for their recovery.

Servers, firewalls, and switches report to our Checkmk environment. Backup processes are also evaluated through email reports and our own software. Encrypted site connections carry off-site copies to our own redundant Ceph storage in the cloud, without bringing additional providers into the processing of your data.

Continuous Checkmk monitoring
Dedicated or shared monitoring instances
ZFS snapshots and replication
Rsync and Proxmox Backup Server
Off-site backups on our own Ceph infrastructure
Crisis response and rebuilding

Telephony & communications

Telephone systems that fit your network and the way your team works.

We support telephone systems of different generations and integrate analogue connections into VoIP environments. For new installations, we often use 3CX where it is a good fit.

VoIP and SIP environments
3CX installations
Analogue line integration
Troubleshooting existing systems

VPN, remote work & distributed teams

Access to your company systems, wherever your employees work.

We set up VPN connections for home offices, mobile employees, and teams spread across the world. We connect sites, configure remote access, and support employees with their devices, accounts, and connections.

VPN for home offices and mobile work
Encrypted connections between sites
Remote access to office workstations and servers
Setup and support for distributed teams
User accounts, access permissions, and device configuration

Operating principle

Maintenance is part of the service.

Regular updates, security patches, and platform upgrades are part of every network and server environment we manage. We plan maintenance alongside daily operations and keep the documentation current.

Working together

Clear terms. Billing by time worked.

We work without maintenance contracts and always bill for the time actually worked. We agree rates and responsibilities before starting. Hardware and licences are procured on your behalf, without a reseller margin.

Discuss a project